Privacy Policy
Last updated: January 18, 2026
Ekfern ("Ekfern", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Ekfern platform and related services.
1. Information We Collect
We collect information only when it is necessary to provide our services.
a. Information You Provide
- Name
- Email address
- Phone number (including WhatsApp number)
- Event-related information (such as RSVP responses, guest preferences, or messages you submit)
- Gift registry information (if applicable)
b. Information Collected Automatically
- Device and browser information
- IP address
- Usage data such as page visits and interaction timestamps
- Message delivery and engagement status (e.g., sent, delivered, opened)
2. How We Use Your Information
We use your information strictly to:
- Create and manage event invite pages
- Collect and manage RSVPs
- Send event-related messages, confirmations, reminders, and updates
- Facilitate guest communication for a specific event
- Improve platform reliability, performance, and user experience
- Comply with legal and regulatory requirements
Ekfern does not sell or rent personal data to third parties.
3. WhatsApp Communication
Ekfern uses the WhatsApp Cloud API by Meta to send event-related messages.
- Messages are sent only to users who are invited to an event or have explicitly opted in
- Communication is limited to invitations, confirmations, reminders, schedule updates, and important event announcements
- Ekfern does not send promotional, marketing, or unsolicited messages via WhatsApp
- Users may opt out of WhatsApp communication at any time by following the opt-out instructions included in messages.
4. Data Sharing and Third Parties
We may share limited data with trusted third-party service providers solely to operate our services, including:
- Cloud hosting providers
- Analytics and monitoring tools
- Messaging services (such as Meta's WhatsApp Cloud API)
These providers are contractually required to protect your data and use it only for the intended purpose.
5. Data Retention
We retain personal information only for as long as necessary to:
- Provide event-related services
- Comply with legal obligations
- Resolve disputes or enforce agreements
Event data may be deleted or anonymized after the event concludes, subject to system and legal requirements.
6. Data Security
We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for communication
Requests can be made by contacting us at the email address below.
8. Children's Privacy
Ekfern is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:
Email: support@ekfern.com
Website: https://ekfern.com